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Provides cloud-based contact center software that businesses use to run customer service call centers, with AI automation.
Provides cloud-based contact center software that businesses use to run customer service call centers, with AI automation.
Sells subscriptions priced mainly by the number of agent seats and usage, on multi-year contracts, so growth depends on existing customers adding seats and on AI automation. Enterprise customers are slow to switch.
Moat: narrow (switching costs, installed base). Contact center platforms are deeply embedded in customer service operations, raising switching costs.
Headquarters: San Ramon, California, United States · Founded: 2001 · Employees: 2,910
Size Five9 (FIVN) is a United States Information Technology company (Packaged Software) with a market value of $2.10B, the 1761st largest of 3,117 United States companies the cockpit tracks. Shares closed at $28.12 on 6 Nov 2026.
Performance Over six months the shares gained 27.2%, against +5.8% for the median peer and -1.1% for the United States market (cap-weighted) — 7th highest of 21 in its peer set.
Growth Revenue grew 8.9% over the last twelve months (peer median +12.0%); the operating margin is 6.0% (peer median -1.8%).
Valuation It trades at 8.1× forward earnings against a peer median of 28.2× (cheapest of 16).
Price implies For today's price to make sense, revenue must grow about 18% a year for seven years (Req g). Recent delivered growth is +21%, so the hurdle is -4 pp: the price already allows for a slowdown.
Capital Return on invested capital runs 4.5 points below its cost of capital (10.7% WACC).
Backlog Backlog (remaining performance obligations) was $1.61B at 30 Sep 2026, up 43% on a year earlier — 1.3 years of trailing revenue. Backlog detail →
Credit Five9 has 1 bond outstanding ($748M).
Short interest Short interest is 14.5% of the free float (15 Oct 2026).
Next results Next results expected around 24 Feb 2027 (exchange calendar; dates can move).
| TTM | FY2025 | FY2024 | FY2023 | FY2022 | |
|---|---|---|---|---|---|
| Revenue | $1.20B | $1.15B | $1.04B | $910M | $779M |
| Revenue growth | — | +10% | +14% | +17% | — |
| Gross profit | $651M | $623M | $554M | $468M | $402M |
| EBITDA | $257M | $203M | $101M | $27.0M | $23.7M |
| Net income | $59.5M | $39.4M | -$12.8M | -$81.8M | -$94.7M |
| Free cash flow | $209M | $201M | $101M | $97.6M | $36.6M |
| Capital expenditure | $78.5M | $64.1M | $64.6M | $40.8M | $56.2M |
| Total debt | $805M | $805M | $1.23B | $794M | $791M |
The default views of Competitor Analysis ▸ Charts, drawn from the same data. Open them in the cockpit to change the axes, pin companies and read every value.
| Company | Market cap | 6M return | Revenue growth | Op. margin | Forward P/E | Req g |
|---|---|---|---|---|---|---|
| Five9 FIVN | $2.10B | +27% | +9% | 6% | 8.1× | 17.9% |
| NICE Ltd. Sponsored ADR NICE | $5.87B | +4% | +8% | 17% | 7.8× | -0.7% |
| Amazon AMZN | $2.80T | -5% | +15% | 13% | 26.3× | n/a |
| Twilio TWLO | $31.3B | 0% | +19% | 8% | 30.7× | 38.2% |
Peer set: Industry: the same industry and sector in any market, nearest in size. This is the same default set the interactive Competitor Analysis opens with.
| Measure | FIVN | Peer median | Rank in peer set |
|---|---|---|---|
| 1-month return | -20.0% | +8.4% | 3rd lowest of 21 |
| 6-month return | +27.2% | +5.8% | 7th highest of 21 |
| Distance from 52-week high | -29.7% | -27.2% | 11th highest of 21 |
| Revenue growth (TTM) | +8.9% | +12.0% | 9th lowest of 21 |
| Operating margin | 6.0% | -1.8% | 8th highest of 21 |
| Forward P/E | 8.1× | 28.2× | cheapest of 16 |
| Growth the price implies (Req g, 7 yrs) | 17.9% | 13.9% | 7th most demanding of 15 |
| Growth delivered (Del g) | +21.4% | +12.0% | 4th highest of 14 |
| Hurdle (Req g minus delivered) | -3.5 pp | +6.5 pp | 7th least demanding of 14 |
| ROIC minus cost of capital | -4.5 pp | -12.0 pp | 6th highest of 17 |
| EV / EBITDA | 8.8× | 11.3× | 4th cheapest of 8 |
| Net debt / EBITDA | 0.6× | -0.8× | 2nd most indebted of 8 |
| Company | Market | Market cap | 6M return | Revenue growth | Op. margin | Forward P/E | Req g | Delivered g |
|---|---|---|---|---|---|---|---|---|
| Five9 FIVN | United States | $2.10B | +27% | +9% | 6% | 8.1× | 17.9% | +21.4% |
| Pitney Bowes PBI | United States | $2.11B | -1% | -4% | 25% | 9.6× | -5.4% | -11.8% |
| Amplitude AMPL | United States | $2.09B | +161% | +18% | -27% | 109.2× | 36.9% | +27.4% |
| DoubleVerify DV | United States | $2.12B | +23% | +7% | 14% | 21.3× | 9.7% | +25.1% |
| Embracer EMBRAC-B.ST | Sweden | $2.08B | +37% | -31% | -43% | 16.4× | -9.8% | +12.0% |
| UCloud Technology 688158.SS | China | $2.08B | -34% | +26% | 2% | 499.0× | n/a | n/a |
| Zhejiang Digital Culture Technology 600633.SS | China | $2.06B | -15% | +14% | 10% | 20.8× | 15.4% | -2.8% |
| Mobvista Incorporation 1860.HK | Hong Kong | $2.05B | -43% | +26% | 4% | 19.6× | -1.1% | +31.9% |
| Ethos Technologies LIFE | United States | $2.18B | +13% | +112% | -16% | 33.9× | 24.1% | n/a |
| SeeWay.ai 002405.SZ | China | $2.18B | -32% | +22% | -29% | n/a | n/a | n/a |
| Zhejiang Jinke Tom Culture Industry 300459.SZ | China | $2.01B | -9% | -10% | -108% | n/a | 43.2% | -12.5% |
| Justsystems 4686.T | Japan | $2.01B | +33% | +10% | 44% | n/a | -6.3% | +4.6% |
| Tianyu Digital Technology 002354.SZ | China | $2.00B | +31% | +8% | -2% | 135.3× | 25.9% | +15.8% |
| Pine Labs PINELABS.NS | India | $1.98B | -19% | +50% | 7% | 79.2× | n/a | n/a |
| iReader Technology 603533.SS | China | $1.98B | +20% | +14% | -2% | 91.2× | 37.2% | +9.5% |
| Schrodinger SDGR | United States | $2.23B | +125% | +9% | -59% | n/a | n/a | n/a |
| Aisino 600271.SS | China | $1.96B | -16% | -12% | -24% | 26.2× | n/a | n/a |
| Ourpalm 300315.SZ | China | $1.96B | -3% | -5% | -65% | 125.6× | 55.8% | -17.0% |
| Karooooo KARO | United States | $1.95B | +25% | +32% | 25% | 24.1× | 10.4% | +17.7% |
| Planisware Societe anonyme PLNW.PA | France | $1.94B | +46% | +8% | 31% | 28.2× | 12.3% | +16.8% |
| Pony AI 2026.HK | Hong Kong | $1.93B | -56% | +67% | -214% | n/a | n/a | n/a |
Five9 has 1 bond outstanding with $748M face value.
Five9 reported $1.61B of remaining performance obligations at 30 Sep 2026, up 43% from a year earlier and up 11% from the previous quarter. That is 1.3 years of trailing revenue already under contract. Book-to-bill last quarter: 1.49.