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Firstsource SolutionsFSL.NSCompetitor analysis, valuation and peers

India · INR·Commercial Services›Miscellaneous Commercial Services

Business process outsourcing company (RP-Sanjiv Goenka Group) serving banking, healthcare and telecom clients globally.

≈ India's smaller Concentrix/TTEC for BPO servicesMomentum leader 84
Mkt cap
$2.16B
US dollars, full cap
Free float
44%
of shares outstanding
$/day
$7.86M
20-day average traded
Fwd P/E
22.0×
forward earnings
ROIC−WACC
-0.2 pp
WACC 13.3%
Hurdle
+7 pp
Req g minus delivered
Next earnings
95 days
9 Feb 2027
Close · INR₹293.65
1D+1.6%
1W+0.3%
1M+13.3%
3M-0.1%
6M+24.9%
YTD-12.6%
1Y-16.9%
ATR %4.3%
Beta1.00
52w lowhigh21.0% off high

What Firstsource Solutions does

Business process outsourcing company (RP-Sanjiv Goenka Group) serving banking, healthcare and telecom clients globally.

Paid under multi-year contracts on a per-transaction, per-seat or outcome basis to take over routine back-office and customer-service work, mostly for clients in the US and UK. The RP-Sanjiv Goenka Group controls it.

In one line: India's smaller Concentrix/TTEC for BPO services.

Products and services

  • Customer management/contact centre services
  • Healthcare BPO (US)
  • Banking/financial services BPO

Customers

  • Global banks/financial institutions
  • US healthcare payers/providers
  • Telecom companies

Where it sits in the supply chain

  • IT/BPO services
  • Business process outsourcing
  • Banking, healthcare & telecom customer…

What could go right

  • Global BPO/outsourcing demand growth
  • Healthcare vertical cross-sell

What could go wrong

  • Commoditized, price-competitive BPO market
  • Client concentration in banking/healthcare

Moat: none (distribution). Established multi-vertical BPO relationships, but a commoditized, price-competitive services business.

Headquarters: Mumbai, India · Founded: 2001 · Employees: 36,205

Named competitors

Firstsource Solutions at a glance

Size Firstsource Solutions (FSL.NS) is an India Industrials company (Miscellaneous Commercial Services) with a market value of $2.16B, the 357th largest of 1,058 India companies the cockpit tracks. Shares closed at ₹293.65 on 6 Nov 2026.

Performance Over six months the shares gained 24.9%, against +0.1% for the median peer and 0.0% for the India market (cap-weighted) — 4th highest of 21 in its peer set.

Growth Revenue grew 20.3% over the last twelve months (peer median +12.7%); the operating margin is 12.2% (peer median 21.5%).

Valuation It trades at 22.0× forward earnings against a peer median of 20.2× (8th most expensive of 18).

Price implies For today's price to make sense, revenue must grow about 20% a year for seven years (Req g). Recent delivered growth is +13%, so the hurdle is +7 pp: the price needs faster growth than the company has been delivering — of companies that just grew 25–50% a year, 93.8% slowed down over the next four years.

Capital Return on invested capital runs 0.2 points below its cost of capital (13.3% WACC).

Next results Next results expected around 9 Feb 2027 (exchange calendar; dates can move).

Relative performance

10012011 May 202611 Aug 20266 Nov 2026FSL.NS 107Peer median 97
Six months, rebased to 100: Firstsource Solutions against the median of its 20 peers (local-currency closes).

Firstsource Solutions financials

Reported figures in INR; fiscal year ends 2026-03-31. TTM = trailing twelve months.
TTMFY2025FY2024FY2023FY2022
Revenue₹106B₹95.6B₹79.8B₹63.4B₹60.2B
Revenue growth—+20%+26%+5%—
Gross profit₹12.9B₹31.1B₹19.6B₹15.7B₹12.9B
EBITDA₹17.5B₹16.1B₹12.5B₹10.0B₹8.65B
Net income₹7.24B₹6.74B₹5.94B₹5.15B₹5.14B
Free cash flow₹8.76B₹10.2B₹4.63B₹5.60B₹7.42B
Capital expenditure₹2.29B₹1.96B₹2.41B₹851M₹536M
Total debt₹29.2B₹29.2B₹25.7B₹15.3B₹13.9B

Quarterly statements and history in the cockpit →

Firstsource Solutions competitor charts

The default views of Competitor Analysis ▸ Charts, drawn from the same data. Open them in the cockpit to change the axes, pin companies and read every value.

Performance: 6-month against 1-month return

-20%0%+20%+40%-40%-20%0%+20%601965SAGILITY688796TIC68869062573264VVX6885827799688596012750002091NSPKWS4194300140IGIL002315FSL.NS6-month return →1-month return →
Up and to the right = strong over both horizons. Firstsource Solutions is the large dot.

Fundamentals: revenue growth against valuation

-40%-20%0%+20%+40%25×50×75×601965SAGILITY68879668869062573264688582688596012750002091NSPKWS4194IGILFSL.NSRevenue growth (TTM) →Forward P/E →
Further right = faster growth; higher = more expensive. The dashed lines are the peer medians. Firstsource Solutions is the large dot.

Capital: growth delivered against growth the price implies

-20%0%+20%+40%+60%-25%0%25%50%601965SAGILITY6887966886903264VVX688582012750002091NSPKWS4194IGILFSL.NSGrowth delivered (Del g) →Growth the price implies (Req g, 7 yrs) →
Above the diagonal = the price needs more growth than the company has been delivering; below = the price already allows for a slowdown. Firstsource Solutions is the large dot.

Firstsource Solutions competitors and peer comparison

Head to head with its named competitors (FSL.NS vs CNXC vs ECLERX.NS vs G)
CompanyMarket cap6M returnRevenue growthOp. marginForward P/EReq g
Firstsource Solutions FSL.NS$2.16B+25%+20%12%22.0×20.3%
Concentrix CNXC$1.85B+25%+3%8%2.6×-11.9%
eClerx Services ECLERX.NS$1.59B0%+22%20%19.4×17.2%
Genpact G$7.07B+30%+7%16%9.9×-7.5%
ExlService EXLS$6.51B+39%+16%14%17.0×9.4%
Teleperformance TEP.PA$4.60B+3%-3%10%5.0×-10.2%
Sagility SAGILITY.NS$2.15B+2%+28%18%16.4×10.3%

How Firstsource Solutions compares with its peers

Peer set: Industry: the same industry and sector in any market, nearest in size. This is the same default set the interactive Competitor Analysis opens with.

Firstsource Solutions against its 20 peers (data as of 6 Nov 2026)
MeasureFSL.NSPeer medianRank in peer set
1-month return+13.3%+0.5%5th highest of 21
6-month return+24.9%+0.1%4th highest of 21
Distance from 52-week high-21.0%-28.1%8th highest of 21
Revenue growth (TTM)+20.3%+12.7%8th highest of 19
Operating margin12.2%21.5%8th lowest of 20
Forward P/E22.0×20.2×8th most expensive of 18
Growth the price implies (Req g, 7 yrs)20.3%4.2%5th most demanding of 17
Growth delivered (Del g)+13.5%+19.5%8th lowest of 16
Hurdle (Req g minus delivered)+6.8 pp-9.2 pp3rd most demanding of 16
ROIC minus cost of capital-0.2 pp+2.4 pp5th lowest of 18
EV / EBITDA13.1×10.9×4th most expensive of 9
Net debt / EBITDA1.4×-0.1×3rd most indebted of 10

Peer table

Peer set: Industry: the same industry and sector in any market, nearest in size
CompanyMarketMarket cap6M returnRevenue growthOp. marginForward P/EReq gDelivered g
Firstsource Solutions FSL.NSIndia$2.16B+25%+20%12%22.0×20.3%+13.5%
China Automotive Engineering Research Institute 601965.SSChina$2.18B-8%+12%24%13.2×-5.6%+7.9%
Sagility SAGILITY.NSIndia$2.15B+2%+28%18%16.4×10.3%+19.5%
Biocytogen Pharmaceuticals (Beijing) 688796.SSChina$2.22B-19%+40%24%92.6×32.3%+41.1%
TIC Solutions TICUnited States$2.26B+5%+39%-1%n/a51.8%n/a
Suzhou Nanomicro Technology 688690.SSChina$2.31B+17%+26%25%57.1×35.3%+35.2%
Sigurd Microelectronics 6257.TWTaiwan$2.33B-19%+12%22%14.0×n/an/a
Ardentec 3264.TWOTaiwan$2.36B-30%+32%30%12.3×5.2%+7.7%
V2X VVXUnited States$2.39B+9%+13%4%11.3×-1.4%+26.3%
Anhui XDLK Microsystem 688582.SSChina$1.95B-36%-38%21%37.3×55.7%+37.0%
Heron Neutron Medical 7799.TWTaiwan$1.94B+15%n/a-5,071%380.6×n/an/a
Shanghai GenTech 688596.SSChina$2.42B+56%+4%2%76.5×n/an/a
Xi'an Taijin New Energy & Materials Sci-Tech 688813.SSChina$1.93B-13%n/an/an/an/an/a
S-1 012750.KSSouth Korea$2.45B+14%+1%7%21.8×-1.2%+5.4%
Jiangsu Guotai International 002091.SZChina$1.91B-11%+7%6%10.0×-20.9%+5.5%
Insperity NSPUnited States$1.90B+53%+2%0%19.9×19.5%+9.7%
KWS SAAT SE & Co KGaA KWS.DEGermany$2.48B-12%-3%15%13.2×-8.2%+4.4%
Visional 4194.TJapan$2.51B+32%+24%25%20.2×-2.4%+28.2%
CECEP Environmental Protection 300140.SZChina$2.51B-18%-2%23%n/a-1.2%+26.0%
International Gemological Institute IGIL.NSIndia$1.86B+12%+21%58%24.4×14.6%+37.6%
Focus Technology 002315.SZChina$1.86B-1%+14%24%22.1×3.2%+10.6%

Questions

Who are Firstsource Solutions's main competitors?
Named competitors: WNS Global Services (private or unlisted), Concentrix (CNXC), eClerx Services (ECLERX.NS), Genpact (G), ExlService (EXLS), Teleperformance (TEP.PA). The cockpit's measured peer set (industry) also includes China Automotive Engineering Research Institute (601965.SS), Sagility (SAGILITY.NS), Biocytogen Pharmaceuticals (Beijing) (688796.SS), TIC Solutions (TIC), Suzhou Nanomicro Technology (688690.SS), Sigurd Microelectronics (6257.TW).
Is Firstsource Solutions expensive compared with its peers?
On forward p/e it trades at 22.0× against a peer median of 20.2×, 8th most expensive of 18 in its peer set. For today's price to make sense, revenue must grow about 20% a year for seven years (Req g). Recent delivered growth is +13%, so the hurdle is +7 pp: the price needs faster growth than the company has been delivering — of companies that just grew 25–50% a year, 93.8% slowed down over the next four years.
How has Firstsource Solutions stock performed?
Over six months to 6 Nov 2026 the shares returned +24.9% against +0.1% for the median peer; over one year -16.9%.

How these numbers are made. Returns are close-to-close in local currency. Revenue growth and margins are trailing twelve months. Req g is the revenue growth that today's enterprise value requires for seven years at the company's own cost of capital; Delivered g is what it actually grew; the gap is the hurdle (honest precision about ±8 points, so read the ranking more than the decimal). No fair values, price targets or analyst ratings are shown, by design. Method and validation.