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Sells easy-to-use customer support, sales CRM and IT service management software mainly to small and mid-size businesses.
Sells easy-to-use customer support, sales CRM and IT service management software mainly to small and mid-size businesses.
Charges monthly or annual subscriptions per user, which scale as customers add staff and move up plan tiers; the three product lines are sold as one platform, so cross-selling raises revenue per customer. Founded in Chennai, it keeps large engineering and support teams in India.
Moat: narrow (switching costs, brand). Simpler, lower-cost alternative to Salesforce/ServiceNow, but competes on price in a crowded SaaS market.
Headquarters: San Mateo, California, United States · Founded: 2010 · Employees: 4,500
Size Freshworks (FRSH) is a United States Information Technology company (Packaged Software) with a market value of $3.18B, the 1505th largest of 3,117 United States companies the cockpit tracks. Shares closed at $12.11 on 6 Nov 2026.
Performance Over six months the shares gained 37.1%, against -1.0% for the median peer and -1.1% for the United States market (cap-weighted) — 6th highest of 20 in its peer set.
Growth Revenue grew 15.2% over the last twelve months (peer median +13.8%); the operating margin is 7.8% (peer median 7.9%).
Valuation It trades at 14.5× forward earnings against a peer median of 25.7× (4th cheapest of 18).
Price implies For today's price to make sense, revenue must grow about 13% a year for seven years (Req g). Recent delivered growth is +27%, so the hurdle is -15 pp: the price already allows for a slowdown.
Capital Return on invested capital runs 14.2 points above its cost of capital (8.8% WACC).
Backlog Backlog (remaining performance obligations) was $700M at 30 Sep 2026, up 19% on a year earlier — 0.7 years of trailing revenue. Backlog detail →
Short interest Short interest is 12.3% of the free float (15 Oct 2026).
Next results Next results expected around 9 Feb 2027 (exchange calendar; dates can move).
| TTM | FY2025 | FY2024 | FY2023 | FY2022 | |
|---|---|---|---|---|---|
| Revenue | $934M | $839M | $720M | $596M | $498M |
| Revenue growth | — | +16% | +21% | +20% | — |
| Gross profit | $785M | $704M | $602M | $493M | $402M |
| EBITDA | $129M | $39.5M | -$110M | -$158M | -$216M |
| Net income | $208M | $184M | -$95.4M | -$137M | -$232M |
| Free cash flow | $236M | $221M | $146M | $77.8M | -$14.8M |
| Capital expenditure | $24.9M | $21.5M | $14.7M | $8.34M | $12.2M |
| Total debt | $32.4M | $42.5M | $38.3M | $29.5M | $34.9M |
The default views of Competitor Analysis ▸ Charts, drawn from the same data. Open them in the cockpit to change the axes, pin companies and read every value.
| Company | Market cap | 6M return | Revenue growth | Op. margin | Forward P/E | Req g |
|---|---|---|---|---|---|---|
| Freshworks FRSH | $3.18B | +37% | +15% | 8% | 14.5× | 12.9% |
| Salesforce CRM | $176B | +18% | +11% | 22% | 14.6× | 13.7% |
| ServiceNow NOW | $106B | +12% | +22% | 13% | 22.4× | 29.5% |
| HubSpot HUBS | $10.0B | +2% | +21% | 4% | 12.5× | 25.1% |
Peer set: Industry: the same industry and sector in any market, nearest in size. This is the same default set the interactive Competitor Analysis opens with.
| Measure | FRSH | Peer median | Rank in peer set |
|---|---|---|---|
| 1-month return | -11.2% | +4.2% | 2nd lowest of 21 |
| 6-month return | +37.1% | -1.0% | 6th highest of 20 |
| Distance from 52-week high | -21.9% | -38.4% | 7th highest of 21 |
| Revenue growth (TTM) | +15.2% | +13.8% | 8th highest of 21 |
| Operating margin | 7.8% | 7.9% | 10th lowest of 21 |
| Forward P/E | 14.5× | 25.7× | 4th cheapest of 18 |
| Growth the price implies (Req g, 7 yrs) | 12.9% | 15.1% | 8th least demanding of 17 |
| Growth delivered (Del g) | +27.4% | +17.4% | 3rd highest of 17 |
| Hurdle (Req g minus delivered) | -14.5 pp | -0.3 pp | 4th least demanding of 17 |
| ROIC minus cost of capital | +14.2 pp | -1.4 pp | 5th highest of 19 |
| EV / EBITDA | 19.4× | 15.9× | 5th most expensive of 11 |
| Net debt / EBITDA | -5.1× | -0.9× | 4th least indebted of 12 |
| Company | Market | Market cap | 6M return | Revenue growth | Op. margin | Forward P/E | Req g | Delivered g |
|---|---|---|---|---|---|---|---|---|
| Freshworks FRSH | United States | $3.18B | +37% | +15% | 8% | 14.5× | 12.9% | +27.4% |
| Wix.com WIX | United States | $3.18B | -5% | +14% | -3% | 12.6× | -4.4% | +15.2% |
| Sinch SINCH.ST | Sweden | $3.19B | +13% | -6% | 4% | 13.3× | 23.8% | +27.5% |
| Alarm.com ALRM | United States | $3.19B | +37% | +9% | 13% | 22.4× | 10.9% | +10.3% |
| Bullish BLSH | United States | $3.20B | -51% | +34% | 18% | 33.6× | 32.3% | +14.4% |
| Tsinghua Tongfang 600100.SS | China | $3.15B | -22% | -11% | -2% | n/a | 30.2% | -10.3% |
| Cellebrite DI CLBT | United States | $3.13B | -2% | +18% | 11% | 38.0× | 22.8% | +19.5% |
| Hexaware Technologies HEXT.NS | India | $3.26B | +9% | +13% | 12% | 21.7× | 15.4% | +16.5% |
| Perfect World 002624.SZ | China | $3.26B | -26% | -8% | 8% | 21.1× | 19.0% | -8.2% |
| Via Transportation VIA | United States | $3.07B | +118% | +29% | -17% | 259.2× | n/a | n/a |
| Liftoff Mobile LFTO | United States | $3.07B | n/a | +35% | 36% | 18.6× | -7.3% | +35.5% |
| Shenzhen Infogem Technologies 300085.SZ | China | $3.06B | -23% | +2% | -11% | n/a | n/a | n/a |
| DHC Software 002065.SZ | China | $3.04B | -23% | -4% | 3% | 39.5× | 14.8% | +7.1% |
| Beijing Shiji Information Technology 002153.SZ | China | $3.02B | -27% | -4% | -3% | 492.7× | n/a | n/a |
| Intapp INTA | United States | $3.35B | +76% | +14% | -4% | 25.7× | 4.3% | +21.9% |
| Intsig Information 688615.SS | China | $2.96B | -26% | +24% | 22% | 34.9× | 12.6% | +22.1% |
| Teradata TDC | United States | $2.96B | +1% | +1% | 8% | 11.6× | -5.4% | -2.0% |
| Agilysys AGYS | United States | $3.42B | +69% | +15% | 13% | 41.6× | 22.9% | +18.4% |
| Beijing 51WORLD Digital Twin Technology 6651.HK | Hong Kong | $2.91B | -1% | +39% | -38% | n/a | n/a | n/a |
| SPS Commerce SPSC | United States | $2.90B | +45% | +7% | 17% | 15.3× | 7.3% | +19.2% |
| AvePoint AVPT | United States | $3.50B | +45% | +25% | 10% | 37.6× | 31.6% | +22.6% |
Freshworks reported $700M of remaining performance obligations at 30 Sep 2026, up 19% from a year earlier and up 3% from the previous quarter. That is 0.7 years of trailing revenue already under contract. Book-to-bill last quarter: 1.08.